Cancellation & Return Policy

Cancellation Policy

  1. Cancellations will be considered only if the request is made within 24 hours of placing an order and shipment of order whichever is earlier.
  2. In case, if you received a damaged product, it must be reported to us through Registered email ID and sent it to via email at within 24 hours of delivery with an image of the damaged product along with the packaging pictures.

Return Policy

  1. Return is possible only if Product is damaged/defective; Differ from the description on the website; Wrong item delivered or incorrect quantity there are any missing parts/accessories. Color and size of certain products may differ as there are constant changes in these characteristics by OEM.

           2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.

           3. Products marked as "non-returnable" on the product detail page cannot be returned.

           4. Product Purchase under clearance sale will not be covered under Return policy.

           5. Products sold as combo can’t be returned individually.

           6. Customer needs to inform us through call/email within 24 hours of receiving the order. We will raise a request for Reverse pickup and try to arrange it from our end. Once the pickup is arranged our courier partner will collect the product within 2-3 business days.

           7. Customer needs to pack the product with Brand packing & paste the invoice on it.

           8. After receiving the product, quality check will be done over the product by our team. If product is found damage/defective by our team, we will try to arrange a replacement; however, it depends on  the availability of the product.

           9. In some cases, where our Logistic Service Provider doesn’t provide reverse pickup facility, customer will have to send the product on his own only through India post at the following address after the request for reverse pickup is raised: 

              Plot No.-369,
              Udyog Kendra-2
              Greater Noida
              Uttar Pradesh-201306